Frequently Asked Questions
We’ve answered some of the most common questions from parents and carers about our courses. Still need help? Contact us and we’ll get back to you.
About the Course
3 questionsWho are these courses for? +
Our courses are designed for parents, carers, grandparents, and anyone responsible for caring for babies and children.
Who teaches the course? +
All training is delivered by an experienced Intensive Care Paramedic with extensive frontline experience managing paediatric emergencies.
Is this course accredited? +
No, this is a non-accredited course designed for practical knowledge and confidence. It does not replace formal first aid certification.
Course Content
3 questionsWhat will I learn? +
You’ll learn essential first aid skills including CPR, choking management, breathing difficulties, fevers, rashes, and how to recognise when a child is seriously unwell.
How long does the course take? +
The course is designed to be practical and time-efficient, typically taking around an hour and a half (1.5hrs) to complete.
Can I watch the course more than once? +
Yes, you can revisit the course content at any time after purchase.
Access & Payments
3 questionsHow do I access the course after purchase? +
Once you purchase, you will receive login details via email and can access your course through your account.
Do I need to download anything? +
No, all content is available online and can be streamed on your device.
What devices can I use? +
You can access the course on your phone, tablet, or computer.
Safety & Medical Advice
2 questionsDoes this replace medical advice? +
No. This course is for educational purposes only. Always seek advice from a qualified healthcare professional for medical concerns.
What should I do in an emergency? +
In an emergency, call 000 immediately.
Still have a question?
Send us a message and we’ll get back to you as soon as we can.
Be prepared when your child needs you most
Learn the skills that could make all the difference in an emergency. Simple, practical first aid training designed for parents and carers.
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